In case you have never had a hosting account or you have changed companies and the new one uses an account administration interface that you haven’t seen so far, you may get puzzled about how to carry out a particular task in your account or on your computer. This is why, many providers have set up a knowledge base, which covers the most common inquiries and issues pertaining to their platform, instead of adding only general details. This type of knowledge base will allow you to find the necessary information quickly and effortlessly, so you won’t need to commit both time and effort to matters that may require something as simple as pushing a button or selecting a tick box. Thus, not only can you get things done, but you can also become aware of many new and relevant details, both about the way you can administer your account and about the way the web hosting service functions in general.
Extensive Online Documentation in Cloud Hosting
Our cloud hosting packages include an exhaustive knowledge base where you can find information about all the complications that you may chance upon and their resolutions. You can learn how to set up and manage a mailing list, how to use an .htaccess configuration file, or how to proceed if the settings of your email client are accurate, but you are unable to send email messages, for instance. We’ve tried our very best to be as exhaustive as possible and to encompass all the available options so as to help you save time and effort and to present you with different solutions for each problem. The knowledge base comprises educative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will help you get acquainted with the functions and features of the Hepsia hosting Control Panel. You can find relevant articles about particular features and functions in every Control Panel section, while if you’d like to check the entire article collection, you can visit the all-encompassing Help section.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated hosting feature extensive technical documentation where you will find info about all the functions that our in-house developed Hepsia hosting Control Panel comes with, as well as solutions to various questions and problems that you might stumble upon. All setup guides include exhaustive instructions, so you won’t need to worry about overlooking something if you are planning to export a MySQL database, for example. The troubleshooting articles cover a number of different probable reasons for given issues and the solution for each of them, so if you are not able to send emails even though you have the correct SMTP server settings, for example, you can quickly see what the reason might be and recover the issue with several clicks of the mouse in your mail client. As Hepsia has quite a lot of features, you’ll be able to find applicable articles in every single section. In case you would like to look through all help articles, click on the Help link, which is located in the upper right-hand corner of the Control Panel.