A 99.9% Server Uptime
The principal benefit of building your own cloud hosting platform is that you don’t need to be worried about compatibility issues – you design a given set of software applications in such a way so as to work with a specific set of hardware components. The final outcome is something even more steady and reliable, as there are much less possible risks of failure. We have built our cloud hosting system atop tried and trusted hardware elements as well as a seriously customized version of SELinux so as to set up a truly safe home for your sites.
That is why, with all our Linux cloud hosting packages we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
To be able to deliver a premium–quality web hosting service, you can barely lean on the default network configuration in a datacenter. We’ve set up our very own custom network in order to ensure a superluminal connection speed with the outside world.
And thanks to this, regardless of which data center facilities you choose: our USA based datacenter, our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter or our Australia based datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee is available with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you are not happy with our hosting services, or if you find them inadequate, or if you decide that you require a Linux VPS web hosting rather than a cloud hosting account – we will give you a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep total control of your domains even when you close your hosting account with us.
24/7 Technical Support
If you have ever had to wait around for hours to receive an answer, you probably know how annoying this can be, especially if your web site is on the line. This is the reason why we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our customer service technicians will be here for you and they’ll answer you in less than 60 minutes. And the best thing is that their average response time is well under 20 minutes!