Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • The Help Center incorporated into your Online Control Panel features a collection of help articles and frequently asked questions. Aimed towards fixing any common issue that you could possibly run into, they are written by our support team of professional techs.

  • Top quality support service

  • Educational Videos

  • For people who would rather find out how to address a frequently experienced issue by watching a video tutorial, we have added a collection of video tutorials to our Online Control Panel. All the instructional video clips are short and easy to comprehend. They offer you visual presentations of different website management activities.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24/7 client care service and a 1–hour response guarantee. Our skilled support engineers will be available to you 24/7 to attend to your questions and to resolve any issue that you might chance upon. Simply open a customer support ticket from the Help Center section and we will respond to you right away.